IT support channels
IT support helps you with problems related to Laurea’s electronic services.
Support request using the ServiceDesk form
- Log in with your Laurea credentials to the ServiceDesk self-service portal and submit a support request.
- You can also submit a support request without logging in; in that case use the anonymous support request form.
Laurea chat 24/7
You can get help with IT issues, digital study services and other Laurea services via the Laurea chat. The chat is a bot that uses generative AI. You can find the chat, for example, on Laurea’s website and intranet on the right side of the page.
Phone
You can also contact the ServiceDesk by phone at 09 8868 7112 (weekdays 8:00–16:00).