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Laurea MAPA® center in Finland at Laurea

Laurea University of Applied Sciences has served since 2015 as the only MAPA® Approved Training Centre (ATC) in Finland approved by the Crisis Prevention Institute (CPI). The Finland MAPA® Centre operates at Laurea’s Tikkurila campus, but activities are directed across the whole of Finland.

MAPA® (Management of Actual or Potential Aggression) is a comprehensive approach in which safety is built on anticipation, professional interaction and shared operating practices within the work community. The approach starts from how challenging and threatening situations can be identified, prevented and met humanely at an early stage – before situations escalate into physical, violent incidents.

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