Research groups
InTrustS – Intelligent and reliable social and health service systems research group
The research group examines the digitalization of social and health services, human-centered technology adoption, and the impacts of digital solutions on the service system, professionals and clients. The aim of the work is to promote ethical, accessible and reliable digital social and health services.
Research for developing future social and health services
Digital solutions and artificial intelligence are transforming social and health services. In the InTrustS research team we study how service systems, technologies and operating models can be developed so that they are effective, ethical and accessible to users.
Our research focuses especially on the digitalization of social and health services, human-centered technology adoption and the effects of digital solutions on clients, professionals and the entire service system. We build a knowledge base that supports decision-making, service development and the adoption of new solutions.
We conduct research and development in close collaboration with the public sector, welfare regions, companies, organizations and international networks. The goal is to promote reliable, equitable and future-oriented social and health services.
Research themes
- Digital social and health services
- Digital competence and inclusion
- Ethics of artificial intelligence and data
- Hybrid and multichannel service models
- Digital equality
- Secondary use of health data
Projects and publications
Projects
Research team project activities
Peer-reviewed publications
The team has a publication history on themes related to the digitalization of social and health care.
Professional publications
The research team supports applied publishing, where research, development and cooperation with working life are combined. Publication activities are closely connected to collaboration with welfare regions, the public sector and companies.
Other activities
Contact person
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Birgitta Tetri
Manager, Research and Development
birgitta.tetri@laurea.fi
+358 50 342 4562
Group members
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Reija Arnberg
Specialist
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Lina Lindqvist
Coordinator
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Mikko Julin
Senior Lecturer
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Tarja Laakkonen
Specialist
tarja.a.laakkonen@laurea.fi
+358 9 886 874 34
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Sari Räisänen
Senior Lecturer
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Mitha Jose
Senior Lecturer
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Laura Tahvanainen
Senior Lecturer
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Outi Ahonen
Principal Lecturer
outi.ahonen@laurea.fi
+358 9 886 878 25
Projects
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Digital Transformation for Medical Education in Ukraine
Implementation time:
1.11.2024 – 31.10.2027
Read more: Digital Transformation for Medical Education in UkraineReserch programme:
Service Business and Circular Economy