Laurean ServiceDesk is students’ digital support partner – help is available around the clock, exactly when you need it. Self-service portal (requires login) allows you to submit a support request to the ticketing system at any time, and if you login to submit your request, you can easily track the progress from a single place. You can send support request without login here.
Support is also provided by a chatbot that helps you 24/7 with IT matters and digital study services. You get quick answers to the most common questions and guidance to the right service – easily and effortlessly, wherever and whenever. The chatbot can be found on the website and in the student intranet.
Below you’ll find answers to the most common technical problems, feel free to explore!
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