Research groups
Human-centered technology
We help turn technological opportunities into value by combining people, the organization and technology. We build solutions that become rooted in everyday work, strengthen change capability and produce better services and practices.
Technology creates value only when used
Artificial intelligence, automation and digital services are evolving faster than many organizations can adopt them. Therefore the challenge is usually not only in the technology. Successful change also requires skills, trust, organizational readiness, functioning processes and clear ownership.
Our goal is to strengthen agency in transformation – the ability of people and organizations to understand technological change, participate in it and actively influence how technology is implemented and used.
We research and develop ways to make the adoption of technology useful, responsible and sustainable. We view change through three interlinked dimensions:
- People – skills, behavior, acceptance, agency and well-being
- Organization – leadership, processes that support resilience, readiness and culture
- Technology – artificial intelligence, data, automation, digital platforms and new technologies. When these dimensions are developed together, it is possible to move from individual technology experiments toward solutions that become part of everyday work and produce measurable value.
Research themes and areas of expertise
- Human-centered AI, human–AI collaboration
- Organizational digital capability, process redesign
- Future skills and AI literacy
- New technologies and digital transformation
Publications
Articles
Ågerfalk, P. J. (2020). Artificial intelligence as digital agency. European Journal of Information Systems, 29(1), 1-8. https://doi.org/10.1080/0960085X.2020.1721947
Bandura, A. (2006). Toward a Psychology of Human Agency. Perspectives on Psychological Science, 1(2), 164-180. https://doi.org/10.1111/j.1745-6916.2006.00011.x
van Laar, E., van Deursen, A. J. A. M., van Dijk, J. A. G. M., & de Haan, J. (2017). The relation between 21st-century skills and digital skills: A systematic literature review. Computers in Human Behavior, 72, 577–588. https://doi.org/10.1016/j.chb.2017.03.010
Mononen, A., Alamäki, A., Kauttonen, J., Klemetti, A., & Räsänen, E. (2021). Adopting AI-enhanced chat for personalising student services in higher education. AINL 2020. http://urn.fi/URN:NBN:fi-fe2021101451018
Mononen, A., Alamäki, A., Kauttonen, J., Klemetti, A., Passi-Rauste, A., & Ketamo, H. (2023). Forecasted Self: AI-Based Careerbot-Service Helping Students with Job Market Dynamics. Engineering Proceedings, 39(1), 99. https://doi.org/10.3390/engproc2023039099
Mononen, A., Pulkka, A-T. (2025). Näkemyksiä Naton uusista teknologioista,
laaja-alaisista taidoista ja niiden oppimismenetelmistä. [Perceptions of
Emerging and Disruptive Technologies, 21st-Century skills, and Their Learning
Methods]. Tiede ja Ase Nro 82 (2025): Tiede ja Ase 2024. https://journal.fi/ta/issue/view/12282/2821
Westman, S., Kauttonen, J., Klemetti, A., Korhonen, N., Manninen, M., Mononen, A., Niittymäki, S., & Paananen, H. (2021). Artificial Intelligence for Career Guidance – Current Requirements and Prospects for the Future. IAFOR Journal of Education, 9(4). https://doi.org/10.22492/ije.9.4.03
Other publications
European Commission. (2020). Industry 5.0: Towards a sustainable, human-centric and resilient European industry. https://research-and-innovation.ec.europa.eu/news/all-news/industry-50-towards-more-sustainable-resilient-and-human-centric-industry-2021-01-07_en
Trilling, B., & Fadel, C. (2009). 21st Century Skills: Learning for Life in Our Times. Wiley. https://www.wiley.com/en-us/21st+Century+Skills:+Learning+for+Life+in+Our+Times-p-9780470553879
Blogs and project final reports
Alamäki, A., Laintila, O., Mononen, A. (2.5.2023). Platform giants dominating the development of AI. Haaga-Helia, eSignals. https://esignals.fi/kategoria/tekoaly/alustajatit-tekoalyn-kehitysta-dominoimassa/#c0c3369b
Alamäki, A., Laintila, O., Mononen, A. (3.5.2023) AI will become a coworker – but what kind. Haaga-Helia, eSignals. https://esignals.fi/kategoria/digitaalisuus/tekoalysta-tulee-tyokaveri-mutta-minkalainen/#c0c3369b
Mononen, A., Alamäki, A., Laintila, O. (2023). Responsible AI – companies’ societal promise for applying AI. Laurea Long. https://urn.fi/URN:NBN:fi:amk-202304215828
Mononen, A., Eestilä S. (2.6.2020). Welcome our new digital transformation officer: COVID-19. https://journal.laurea.fi/welcome-our-new-digital-transformation-officer-covid-19/#c88072b5
Mononen, A., Iiskola, M., Laakkonen, T., Keränen, K., Kärpänen, T., Sharma, A. Digital marketing plan for small and medium sized companies. Workbook and canvas. Laurea University of Applied Sciences, EU funded Expand2ebusiness -program. https://www.theseus.fi/items/5ddd04c1-988a-4910-8ee7-14b5c07d5baa
Podcasts
University of Johannesburg YouTube Channel, Service Design Secrets for Smarter Supply Chains:
Sotataidon ytimessä podcast, Episode 80 Broad digital skills in the Defence Forces:
Contact us
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Asko Mononen
Manager, Research and Development
Experts
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Pia Adibe
Specialist
pia.adibe@laurea.fi
+358 40 760 4920
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Owen Carter
RDI Specialist
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Miia Seppänen
Senior Lecturer
miia.seppanen@laurea.fi
+358 40 683 4172
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Taru Maamies
Senior Lecturer
taru.maamies@laurea.fi
+358 40 760 4876
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Paulinus Ofem
Project Specialist
paulinus.ofem@laurea.fi
+358 50 310 0429
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Kalpanaben Rathod
Specialist
kalpanaben.rathod@laurea.fi
+358 50 437 0337
Our projects
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Varasto – Sustainability Data and Digital Supply Chains in Construction
Implementation period:
1.10.2025 – 30.9.2027
Lue lisää hankkeesta: Varasto – Sustainability Data and Digital Supply Chains in ConstructionResearch program:
Service Business and Circular Economy -
AI-askelia – Human-centric AI actions at work places
Implementation period:
1.9.2025 – 31.8.2028
Lue lisää hankkeesta: AI-askelia – Human-centric AI actions at work placesResearch program:
Service Business and Circular Economy