About me

I work at Laurea University of Applied Sciences as an RDI Senior Specialist (TKI-asiantuntija) in the Human-Centric Technology Research Group.

I work at Laurea University of Applied Sciences as an RDI Senior Specialist (TKI-asiantuntija) in the Human-Centric Technology Research Group.

My research and development interests focus on:

• Human-AI teaming and collaboration
• Trust, communication, and coordination in human-machine systems
• Team cognition and shared situational awareness
• Anthropomorphisation of automation and human emotional responses to automation
• Human performance in complex operational environments.

I am particularly interested in how intelligent systems can emulate the communication, mutual performance monitoring, backup behaviours, and trust that allow expert human teams to achieve shared understanding and exceptional performance.

My goal is to develop technologies that function as effective teammates rather than tools by emulating the communication, mutual performance monitoring, backup behaviours, and trust observed in expert human teams.

Before joining Laurea, I worked in the robotics industry and with Australian Defence, conducting applied research on human performance, teams, emerging technologies, and human-machine collaboration in complex operational environments. My work combines psychology and technology to improve communication, coordination, and performance in human-machine teams.

Education

2024 PhD, Human Factors Psychology, The University of Western Australia

2012 Master of Science (Public Health and Spatial Sciences), Curtin University

2004 Bachelor of Arts (History), The University of Western Australia

2001 Doctor of Psychology (Industrial Psychology), Murdoch University

1994 Bachelor of Psychology, The University of Western Australia

Research group

Human-Centric Technology

Selected publications

Carter, O. (2023).
‘I’ve got your back, Jack’: maximising human-automation team effectiveness by emulating the communication, mutual performance monitoring, backup behaviours, and trust observed in expert human teams. Doctoral Thesis, The University of Western Australia.
10.26182/dtzr-9k65

Carter, O. B. J., Loft, S., & Visser, T. A. W. (2024). Meaningful Communication but not Superficial Anthropomorphism Facilitates Human-Automation Trust Calibration: The Human-Automation Trust Expectation Model (HATEM). Human Factors, 66(11), 2485-2502. https://doi.org/10.1177/00187208231218156

Mills BW, Carter OBJ, Rudd CJ, Claxton LA, Ross NP, Strobel NA. (2016). Effects of Low- Versus High-Fidelity Simulations on the Cognitive Burden and Performance of Entry-Level Paramedicine Students: A Mixed-Methods Comparison Trial Using Eye-Tracking, Continuous Heart Rate, Difficulty Rating Scales, Video Observation and Interviews. Simulation Healthcare, 11(1), 10-18. https://doi.org/10.1097/SIH.0000000000000119

Mills B, Carter O, Rudd C, Claxton L, O’Brien R. (2016).  An experimental investigation into the extent social evaluation anxiety impairs performance in simulation-based learning environments amongst final-year undergraduate nursing students. Nurse Educ Today, 45, 9-15. https://doi.org/10.1016/j.nedt.2016.06.006

Other publications
Google Scholar Profile