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Student Affairs Offices

The Student Affairs Offices serve the students on all Laurea campuses. They provide advice on issues related to study rights, registration procedures, smooth progress of the studies in general and graduation. You are welcome to visit any Student Affairs Office regardless of your own campus.

The student affairs office helps you in any study-related issues, for example issues related to studying, enrolments, graduation and starting studies after an absence. You can also order official study related certificates and discount ticket applications to transport companies from Student Affairs Office.

Students of Online Campus are wellcome to visit any Student Affairs Office.

Student Affairs Offices common phone number is 09 8868 7000

Student Affairs Offices common e-mail address studentaffairs@laurea.fi

Contact details and opening hours

  • Hyvinkää Campus 

    Opening hours

    Student Affairs Office services are available on campus on Mondays and Wednesdays at 10 am. - 2 pm.

    On the other weekdays you can contact by email and phone.
    The phone service is open on weekdays at 10 am. - 2 pm.

    On 22nd of June - 31st of July 2022 the office serves by email or phone (common number).

    You can also book an appointment to Student Affairs Office by sending email.

    Contact details

    Address: Uudenmaankatu 22, 05800 Hyvinkää
    E-mail: hyvinkaa.info@laurea.fi
    Tel. +358 (0)9 8868 7700

    Student Affairs Offices common phone number 09 8868 7000

    The student office locates near the main lobby. From the main entrance, walk straight ahead towards the corridor. The office is on the right after the first communicating doors.

  • Leppävaara Campus 

    Opening hours

    The Leppävaara Student Affairs Office services are available on campus on Tuesdays and Wednesdays at 10 am. - 2 pm.

    On other weekdays you can contact us by email and phone.

    The phone service is open during the weekdays from 10.00 to 14.00. The Chatbot is at your service 24/7.

    If you wish you can book an appointment beforehand by sending an email to leppavaara.info@laurea.fi

    The Leppävaara Student Affairs Office is closed during the summer from 27th June to 31th July. If necessary, you can book a personal time on campus. Tikkurila's office is open Tuesdays from 10 am to 2 pm.

    The telephone and e-mail service is open throughout the summer.

    Contact details

    Address: Vanha maantie 9, 02650 Espoo
    E-mail:  leppavaara.info@laurea.fi
    Tel. +358 (0) 9 8868 7400

    Student Affairs Offices common phone number +358 (0) 9 8868 7000


  • Lohja campus 

    Opening hours

    Student Affairs Office services are available on campus on Tuesdays and Fridays at 10 am. - 2 pm.

    On other weekdays you can contact us by email and phone.

    The phone service is open on weekdays at 10 am. - 2 pm.

    You can also book a appointment time with the Student Affairs Office by emailing us.

    Contact details

    Address: Vihdinkatu 1, 08100 Lohja
    E-mail: lohja.info@laurea.fi
    Tel. +358 (0)9 8868 7800 

    Student Affairs Offices common phone number 09 8868 7000

    Shopping mall Lohi, second floor. Student Affairs Office is in the lobby, near campus info.

  • Otaniemi Campus 

    Opening hours

    Student Affairs Office Otaniemi is closed during the summer from 23th June to 9th August.

    On other weekdays you can contact us by email and phone.

    The phone service is open during the weekdays from 10 am. - 2 pm.

    Chatbot answers the questions 24/7.

    Tikkurila's office is open the whole summer in Tuesdays from 10 am. to 2 pm. You can also book an appointment to Tikkurila or Leppävaara by emailing or calling us if there's something you need help with.

    Contact details

    Situated on the 2nd floor, to the right from the elevator.

    Address: Metsänpojankuja 3, 02130 Espoo
    E-mail: otaniemi.info@laurea.fi 
    Tel: +358 (0)9 8868 7500

    Student Affairs Offices general phone number 09 8868 7000

  • Porvoo campus 

    Opening hours

    Student Affairs Office on Porvoo Campus is open on
    Thursdays at 10 am. - 2 pm.

    On weekdays you can contact us by email and phone.

    The phone service is open on weekdays at 10 am. - 2 pm.

    You can contact Student Affairs Offices common phone number 
    and e-mail on weekdays.

    Contact details

    Address: Taidetehtaankatu 1, 06100 Porvoo
    E-mail porvoo.info@laurea.fi
    Tel: +358 (0)9 8868 7600

    Student Affairs Offices common phone number 09 8868 7000
    and e-mail studentaffairs@laurea.fi

     

  • Tikkurila campus 

    Opening hours 

    During summer Tikkurila Student Affairs Office services are available on campus on Tuesdays from 10 am. to 2 pm.

    Please note, that during summer on other weekdays you can contact us by email tikkurila.info@laurea.fi and student affairs offices common phone number 09 8868 7000.

    The phone service is open during the weekdays from 10 am until 2 pm.

    If you wish you can book an appointment beforehand by sending an email to tikkurila.info@laurea.fi


    Contact details

    Address: Ratatie 22, 01300 Vantaa
    E-mail: tikkurila.info@laurea.fi
    Tel. +358 (0)9 8868 7300

    Student Affairs Offices common phone number 09 8868 7000

Transcript of Records and Certificate of Study

Laurea’s students can order official electric transcript of records and certificate of study via Pakki. These documents could be verified using the Atomi Validator service.

Move to verify electronic documents

You can still order a certificate of study or transcript of records on paper from the Student Affairs Office.

Order transcript of records or certificate of registration

If you are no longer a Laurea student, you can view and share information on your studies in My Studyinfo service. (In order to log in you must identify yourself by using Finnish bank identification codes.)

Restoring and extending study entitlement

Discretionary extension of study entitlement

If a student is not able to complete his/her studies during the study entitlement period, he/she must apply for a discretionary extension before his/her study entitlement period ends.

The student must present the special reasons he/she uses to justify the application.

It is only possible to apply for an extension of the study entitlement during the application periods: 1.11. – 30.11. and 1.5. – 31.5. 

Note. Application period for discretionary extension extended until July 31, 2022

Apply to have study entitlement extension

Enter the application with your Laurea account and password. 

In accordance with a government decree, a fee of 50 euros is charged for processing the application.

In case you don't have access to online bank service, please contact the Student Affairs Office for cash/card payment. 

It is only possible to grant an extension to a study entitlement if the student’s graduation within the extension period is realistic.

It is generally only possible to apply for an extension once and only up to a year.

An extension is not granted if the student has already completed all the requirements for the degree. 

Decisions on applications are sent to the student’s Laurea email address. Please make sure that your email account is not full. An extension is only granted for a special reason and it is always discretionary. It must be realistic to complete the studies within the extension period.

The study entitlement of students who have not been granted an extension will be declared expired and the student will be registered as resigned.

Application for restoring study entitlement

A student who has lost his/her study entitlement may apply for restoration of their study entitlement. Study entitlement may be restored in cases where the student is able to complete the remaining studies within a reasonable time after the re-establishment.

Students obligated to pay yearly tuition fees are considered to have neglected their obligation to register if they have failed to pay the tuition fee for the following academic year. If the Student continuing the studies does not pay the fee or provide a document based on which he or she is exempted from the tuition fee by the given deadline, 31st July, he or she will be registered as resigned. The Student can apply for a re-establishment of study entitlement after he or she has paid the tuition fee (8 000 or 10 000 euros) and the fee for re-establishment of study entitlement (50 euros). The Head of student affairs makes the decision concerning re-establishment of study entitlement. If the decision is negative, the paid tuition fee is reimbursed.

If your study entitlement has begun 1.8.2015 or after you are able to apply with the form below.

If your study entitlement has started before 1.8.2015, you can reapply in joint application or separate application. You can apply in separate application if you have been registered as resigned from Laurea for at least one semester and you are otherwise eligible to apply.

You can apply for the right to complete your degree at Laurea in a separate application if you have completed 160 credits (Bachelor’s Degree) or 55 credits (Master’s Degree).Read more: L160 separate application (Bachelor) or L55 separate application (Master's degree programmes taught in Finnish). If necessary, you can supplement the missing studies at the Open UAS in order to meet the criterias for a separate application. Check the selection criteria for the degree you are applying for in the description of the degree programme. Learn more about applying in a separate applications

In accordance with a government decree, a fee of 50 euros will be charged for processing the application.

If your studies are older than ten years, before filling the application, contact Student Affairs Office of your campus.

Follow the instructions below:

  1. Log in with your online bank service access codes.
  2. Fill in the required information (please note that the payment can also be made by another person)
  3. Conduct the payment via Paytrail service (note extra charge 1 € via Osuuspankki and Danske bank). Payment can also be made by another person.
  4. Fill in the application for restoring the study entitlement or discretionary extension of study entitlement. You will receive a link to your email which makes it possible to access the application within 30 days after the payment.

Apply to have your study entitlement restored

Students who are dissatisfied with a decision made about restoring study entitlement or extending their study entitlement, are entitled to make an appeal to Laurea Board of directors within 14 days of receipt of the decision. Appeal can be sent to:

Laurea University of Applied Sciences
Laurea Board of directors
Ratatie 22,
01300 VANTAA
Finland

Appeal can be sent to: rehtorintoimisto(at)laurea.fi (use security email) or to Laurea University https://securemail.laurea.fi

Student Affairs Offices, list of prices

   

Extending/restoring study entitlement

(Fee for processing the application, act 1440/2014 3§)

Application forms for restoration/ discretionary extension of study entitlement

50 €/application

An official copy of the degree certificate (Graduated before 1.2.2022) 
(Taken of the original copy of the certificate)

52 €/set

10 € (24 % VAT)/additional copies of the set ordered at the same time

Ordering an archive copy of the electronic degree certificate (Graduated from the beginning of 1.2.2022)

10 €/set

Officially certified copies taken of the original degree documents provided by the student

10 €/set

Ordering an archive copy of the thesis

52 €/application

A new certificate in case of an incorrect certificate

Certificates without incorrect information will not be re-written

0 €

Transcript of records and certificate of resignation given after resignation/graduation

You can also look your study credits from the My Studyinfo which is the new service of the National Board of Education. https://opintopolku.fi/oma-opintopolku/

5 €

Copy of Legislation on Regulating Liquor Licences Certificate

5 €

Wellbeing at work card

5 € + possible postage cost

Occupational safety card

10 € + possible postage cost

Individually compiled statements or letters of recommendation (maximum of  five years after the studies have ended)

50 €/copy

Course descriptions on paper/ in digital form (Course description are also available free of charge on Pakki system. Students will primarily get all the information from the electronic system.)

1-3 descriptions 10 €

4-9 descriptions 25 €

10-20 descriptions 35 €

Please note that curricula from 2015 onwards are available at https://ops.laurea.fi/index.php/en/en

 

The fee must be paid in advance, bring the receipt with you to the examination.

 

Exam fee for a student of another university:
Exam outside general examination days

100 €

Group exams outside general examination days (minimum of 10 students)

50 €/student 

Aptitude test of social work competence

500 €

The Certificate of aptitude test of social work competence

20 €

Prices are tax-free (0 % VAT)

The delivery time of copies is approximately five working days from order/payment.

Only certificates and transcripts awarded by Laurea will be certified.

Services for students

Laurea offers various services for all students. The student union (Laureamko) represents Laurea students and organises several activities and events as part of services for students.


Read more