Student Affairs Offices

The student affairs' office helps you in any study-related issues, for example issues related to study entitlement, enrolments, graduation and starting studies after an absence. 

Popup Guidance (in Finnish Poikkeamo) offers information, advice, support, and guidance on general study and student well-being-related questions. You can turn to us especially when your issue is not particularly specific to your field of study. You can book an appointment for discussion on Teams. You can book an appointment for a Teams meeting with us by using Laurea e-mail address. The appointment booking link is intended only for degree, path and exchange students.

Contact Details and Opening Hours

 Student Affairs Offices common phone number is 09 8868 7000 on week days at 10 - 12.

Student Affairs Offices common e-mail address studentaffairs@laurea.fi

 Certificates

Laurea’s students can download an official electronic transcript of records and certificate of study by signing in Pakki-system (under leaf icon, orders).

Laurea's degree certificates have been electronic since February 2022. Electronically signed degree and other certificates can be verified with the Atomi Validator service.

Move to verify electronic documents

If you are no longer a Laurea student, you can view and share information on your studies in My Studyinfo service. (In order to log in you must identify yourself by using Finnish bank identification codes.)

Certificates submitted after graduation or the end of the right to study are subject to a fee. See the price list for more information.

See our Price List

Applications of study entitlement

Discretionary extension of study entitlement

If a student is not able to complete their studies during the study entitlement period, they must apply for a discretionary extension before his/her study entitlement period ends.

The student must present the special reasons he/she uses to justify the application.

It is only possible to apply for an extension of the study entitlement during the application periods: 1.11. – 30.11. and 1.5. – 31.5. 

Enter the application with your Laurea account and password. 

In accordance with a government decree, a fee of 50 euros is charged for processing the application.

In case you don't have access to online bank service, please contact the Student Affairs Office for cash/card payment. 

It is only possible to grant an extension to a study entitlement if the student’s graduation within the extension period is realistic.

It is generally only possible to apply for an extension once and only up to a year.

An extension is not granted if the student has already completed all the requirements for the degree. 

Decisions on applications are sent to the student’s email address. Please make sure that your email account is not full. An extension is only granted for a special reason and it is always discretionary. It must be realistic to complete the studies within the extension period.

The study entitlement of students who have not been granted an extension will be declared expired and the student will be registered as resigned.

Application for restoring study entitlement

A student who has lost their study entitlement may apply for restoration of their study entitlement. Study entitlement may be restored in cases where the student is able to complete the remaining studies within a reasonable time after the re-establishment.

Students obligated to pay yearly tuition fees are considered to have neglected their obligation to register if they have failed to pay the tuition fee for the following academic year. If the Student continuing the studies does not pay the fee or provide a document based on which they are exempted from the tuition fee by the given deadline, 31st July, they will be registered as resigned. The Student can apply for a re-establishment of study entitlement after they have paid the tuition fee (8 000 or 10 000 euros) and the fee for re-establishment of study entitlement (50 euros). The Head of student affairs makes the decision concerning re-establishment of study entitlement. If the decision is negative, the paid tuition fee is reimbursed.

If your study entitlement has begun 1.8.2015 or after you are able to apply with the form below.

If your study entitlement has started before 1.8.2015, you can reapply in joint application or separate application. You can apply in separate application if you have been registered as resigned from Laurea for at least one semester and you are otherwise eligible to apply.

You can apply for the right to complete your degree at Laurea in a separate application if you have completed 160 credits (Bachelor’s Degree) or 55 credits (Master’s Degree).Read more: L160 separate application (Bachelor) or L55 separate application (Master's degree programmes taught in Finnish). If necessary, you can supplement the missing studies at the Open UAS in order to meet the criterias for a separate application. Check the selection criteria for the degree you are applying for in the description of the degree programme. Learn more about applying in a separate applications

In accordance with a government decree, a fee of 50 euros will be charged for processing the application. If you do not have an online bank account, please contact the Student Affairs' office for card payment.

If your studies are older than ten years, before filling the application, contact Student Affairs Office of your campus.

Apply to have your study entitlement restored

Follow the instructions below:

1. Log in with your online bank service access codes.
2. Fill in the required information (please note that the payment can also be made by another person)
3. Conduct the payment via Paytrail service (note extra charge 1 € via Osuuspankki and Danske bank). 
4. Fill in the application for restoring the study entitlement or discretionary extension of study entitlement. You will receive a link to your email which makes it possible to access the application within 30 days after the payment.

Students who are dissatisfied with a decision made about restoring study entitlement or extending their study entitlement, are entitled to make an appeal to Laurea Board of directors within 14 days of receipt of the decision. Appeal can be sent to:

Laurea University of Applied Sciences
Laurea Board of directors
Ratatie 22,
01300 VANTAA
Finland

Appeal can be sent to: rehtorintoimisto(at)laurea.fi. Use secured email when you send us personal or sensitive information.