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Student Affairs Offices

The Student Affairs Offices serve the students on all Laurea campuses.  You are welcome to visit any Student Affairs Office regardless of your own campus.

The student affairs' office helps you in any study-related issues, for example issues related to study entitlement, enrolments, graduation and starting studies after an absence

Popup Guidance (in Finnish Poikkeamo) offers information, advice, support, and guidance on general study and student well-being-related questions. You can turn to us especially when your issue is not particularly specific to your field of study. You can book an appointment for discussion on Teams. You can book an appointment for a Teams meeting with us by using Laurea e-mail address. The appointment booking link is intended only for degree, path and exchange students.

Contact Details and Opening Hours

 Student Affairs Offices common phone number is 09 8868 7000 on week days at 10 - 12.

Student Affairs Offices common e-mail address studentaffairs@laurea.fi

                                                                                                                                                                     
  • Hyvinkää Campus 

    Opening hours

    Student Affairs Office services are available on campus on Wednesdays and Thursdays at 10 am. - 2 pm.

    On Mon - Wed 27th - 29th of May 2024 the office is closed due to entrance examinations.

    On the other weekdays you can contact by email and phone.
    The phone service is open on weekdays at 10 - 12 am.

    You can also book an appointment to Student Affairs Office by sending email.

    Contact details

    Address: Uudenmaankatu 22, 05800 Hyvinkää
    E-mail: hyvinkaa.info@laurea.fi
    Tel. +358 (0)9 8868 7700

    Student Affairs Offices common phone number 09 8868 7000

    The student office locates near the main lobby. From the main entrance, walk straight ahead towards the corridor. The office is on the right after the first communicating doors.

  • Leppävaara Campus 

    Opening hours

    The Leppävaara Student Affairs Office services are available on campus Tuesdays and Wednesdays at 10 am. - 2 pm. 

    On other weekdays you can contact us by email and phone.

    The phone service is open during the weekdays from 10.00 to 12.00. The Chatbot is at your service 24/7.

    If you wish you can book an appointment beforehand by sending an email to leppavaara.info@laurea.fi 

    Note! The Student Affairs Offices are closed from Monday to Wednesday on 27.5.-29.5.2024 due to the entrance exams. You can contact us by email. We will answer your email as soon as possible. Starting from Thursday the Student Affairs Offices will be open as usual.

    Contact details

    Address: Vanha maantie 9, 02650 Espoo
    E-mail:  leppavaara.info@laurea.fi
    Tel. +358 (0) 9 8868 7400

    Student Affairs Offices common phone number +358 (0) 9 8868 7000


  • Lohja campus 

    Opening hours

    Student Affairs Office services are available on campus on Tuesdays and Fridays at 10 am. - 2 pm.

    On other weekdays you can contact us by email and phone.

    Student Affairs Office is closed on Thursday 23rd May and Monday 27th May - Wednesday 29th May due to entrance examinations.

    The phone service is open on weekdays at 10 am. - 12 am.

    You can also book a appointment time with the Student Affairs Office by emailing us.

    Contact details

    Address: Vihdinkatu 1, 08100 Lohja
    E-mail: lohja.info@laurea.fi
    Tel. +358 (0)9 8868 7800 

    Student Affairs Offices common phone number 09 8868 7000

    Shopping mall Lohi, second floor. Student Affairs Office is in the lobby, near campus info.

  • Otaniemi Campus 

     

    Opening hours

     

    We are open on campus on Wednesdays from 10 am. - 2 pm.

    On other weekdays you can contact us by email and phone.
    The phone service is open during the weekdays from 10 am. - 12 pm.

    Chatbot answers the questions 24/7.

     

    Contact details

    Situated on the 2nd floor, to the right from the elevator.

    Address: Metsänpojankuja 3, 02130 Espoo
    E-mail: otaniemi.info@laurea.fi 
    Tel: +358 (0)9 8868 7500

    Student Affairs Offices general phone number: 09 8868 7000

  • Porvoo campus 

    Opening hours

    Student Affairs Office services are available on Campus 
    Mon 10 am. - 2 pm. 
    Thu  10 am. - 2 pm.

    On Mon - Wed 27th - 29th of May 2024 the Student Affairs Offices are closed due to entrance examinations.

    On the other weekdays you can contact by email and phone.
    The phone service is open on weekdays at 10 - 12 am.

    You can also book an appointment to Student Affairs Office by sending email.

    Contact details

    Address: Taidetehtaankatu 1, 06100 Porvoo
    E-mail porvoo.info@laurea.fi
    Tel: +358 (0)9 8868 7600

    Student Affairs Offices common phone number 09 8868 7000
    and e-mail studentaffairs@laurea.fi

     

  • Tikkurila campus 

    Opening hours 

    The Campus Office is closed on Thursday 23.5.2024 and on Tuesday 28.5.2024. You can contact us by email. We will answer your email as soon as possible.

    The Student Affairs Offices and our phone services are closed on Mon 27.4. - Wed 29.5. due to entrance examinations.

    Tikkurila Student Affairs Office services are available on campus on Tuesdays and Thursdays from 10 am. to 2 pm.

    The phone service is open during the weekdays from 10 am until 12 pm.


    Contact details

    Address: Ratatie 22, 01300 Vantaa
    E-mail: tikkurila.info@laurea.fi
    Tel. +358 (0)9 8868 7300

    Student Affairs Offices common phone number 09 8868 7000

  • Laurea Virtual Campus 

    Social Services
    E-mail: otaniemi.info@laurea.fi

    Business Management 
    E-mail: lohja.info@laurea.fi

    All Student Affairs' Offices: Tel: +358 (0)9 8868 7000 

  • Master's Degree Programmes 

    Degree Programmes of Tikkurila campus:

    E-mail: tikkurila.info@laurea.fi
    Tel. +358 (0)9 8868 7300

    Degree Programmes of Leppävaara campus:

    E-mail: leppavaara.info@laurea.fi
    Tel. +358 (0)9 8868 7400

    Degree Programmes of Virtual campus:

    E-mail: studentaffairs@laurea.fi
    Tel. +358 (0)9 8868 7000

    The phone service is open on weekdays from 10.00 to 12.00.

    Please check the opening hours and addresses of the campus offices in the campus specific contact details above.

 

 Certificates

Laurea’s students can download an official electronic transcript of records and certificate of study by signing in Pakki-system (under leaf icon, orders).

Laurea's degree certificates have been electronic since February 2022. Electronically signed degree and other certificates can be verified with the Atomi Validator service.

Move to verify electronic documents

If you are no longer a Laurea student, you can view and share information on your studies in My Studyinfo service. (In order to log in you must identify yourself by using Finnish bank identification codes.)

Certificates submitted after graduation or the end of the right to study are subject to a fee. See the price list for more information.

See our Price List

Applications of study entitlement

Discretionary extension of study entitlement

If a student is not able to complete their studies during the study entitlement period, they must apply for a discretionary extension before his/her study entitlement period ends.

The student must present the special reasons he/she uses to justify the application.

It is only possible to apply for an extension of the study entitlement during the application periods: 1.11. – 30.11. and 1.5. – 31.5. 

Apply to have study entitlement extension

Enter the application with your Laurea account and password. 

Note: Application period ends on Friday 31.5. at 3 p.m

In accordance with a government decree, a fee of 50 euros is charged for processing the application.

In case you don't have access to online bank service, please contact the Student Affairs Office for cash/card payment. 

It is only possible to grant an extension to a study entitlement if the student’s graduation within the extension period is realistic.

It is generally only possible to apply for an extension once and only up to a year.

An extension is not granted if the student has already completed all the requirements for the degree. 

Decisions on applications are sent to the student’s email address. Please make sure that your email account is not full. An extension is only granted for a special reason and it is always discretionary. It must be realistic to complete the studies within the extension period.

The study entitlement of students who have not been granted an extension will be declared expired and the student will be registered as resigned.

 

Application for restoring study entitlement

A student who has lost their study entitlement may apply for restoration of their study entitlement. Study entitlement may be restored in cases where the student is able to complete the remaining studies within a reasonable time after the re-establishment.

Students obligated to pay yearly tuition fees are considered to have neglected their obligation to register if they have failed to pay the tuition fee for the following academic year. If the Student continuing the studies does not pay the fee or provide a document based on which they are exempted from the tuition fee by the given deadline, 31st July, they will be registered as resigned. The Student can apply for a re-establishment of study entitlement after they have paid the tuition fee (8 000 or 10 000 euros) and the fee for re-establishment of study entitlement (50 euros). The Head of student affairs makes the decision concerning re-establishment of study entitlement. If the decision is negative, the paid tuition fee is reimbursed.

If your study entitlement has begun 1.8.2015 or after you are able to apply with the form below.

If your study entitlement has started before 1.8.2015, you can reapply in joint application or separate application. You can apply in separate application if you have been registered as resigned from Laurea for at least one semester and you are otherwise eligible to apply.

You can apply for the right to complete your degree at Laurea in a separate application if you have completed 160 credits (Bachelor’s Degree) or 55 credits (Master’s Degree).Read more: L160 separate application (Bachelor) or L55 separate application (Master's degree programmes taught in Finnish). If necessary, you can supplement the missing studies at the Open UAS in order to meet the criterias for a separate application. Check the selection criteria for the degree you are applying for in the description of the degree programme. Learn more about applying in a separate applications

In accordance with a government decree, a fee of 50 euros will be charged for processing the application. If you do not have an online bank account, please contact the Student Affairs' office for card payment.

If your studies are older than ten years, before filling the application, contact Student Affairs Office of your campus.

Apply to have your study entitlement restored

Follow the instructions below:

  1. Log in with your online bank service access codes.
  2. Fill in the required information (please note that the payment can also be made by another person)
  3. Conduct the payment via Paytrail service (note extra charge 1 € via Osuuspankki and Danske bank). 
  4. Fill in the application for restoring the study entitlement or discretionary extension of study entitlement. You will receive a link to your email which makes it possible to access the application within 30 days after the payment.

 

Students who are dissatisfied with a decision made about restoring study entitlement or extending their study entitlement, are entitled to make an appeal to Laurea Board of directors within 14 days of receipt of the decision. Appeal can be sent to:

Laurea University of Applied Sciences
Laurea Board of directors
Ratatie 22,
01300 VANTAA
Finland

Appeal can be sent to: rehtorintoimisto(at)laurea.fi. Use secured email when you send us personal or sensitive information. 

Services for students

Laurea offers various services for all students. The student union (Laureamko) represents Laurea students and organises several activities and events as part of services for students.


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