Service Design and Business Models
Laurea’s Service Business Center of Applied Research provides a platform for researching, co-designing, testing, assessing, modelling, implementing and distributing service innovations.
Successful organizations are able to provide their customers with a unique personalized experience, with clear added value, that is business feasible. Laurea’s Service Business Center of Applied Research provides a platform for researching, co-designing, testing, assessing, modelling, implementing and distributing service innovations.
Laurea efficiently involves and connects different actors and ecosystems in the region and globally (students, innovative start-ups and businesses, end-users, public authorities and organizations, regional policymakers and HEIs) in order to co-design business relevant services and social innovations with its stakeholders. Laurea Living Lab(s) includes development environments, labs and test beds to co-create and validate the developed services with actual end-users.
Service Business Centre for Applied Research and Development
- utilizes and develops new service design methods, techniques and tools to improve, innovate, and visualise the service offering, processes, and organization.
- develops sustainable business models to promote scalable solutions.
- co-creates and validates solutions with actual end-users in real environments.
- helps to innovate (create new) or improve (existing) services to make them more useful, usable, desirable for customers and efficient as well as effective for the organization.