<img alt="Master's Degree in Service Innovation and Design Laurea" src="/en/update/Studyingandapplyingimages/Top%20banners/Service-Innovation-Design-Master%27s-Program-Laurea.jpg" style="BORDER:0px solid;" />

​Degree Programme in Service Innovation and Design

Laurea offers a cutting edge education in Service Innovation and Design - an ideal vehicle to create distinctive competences. The aim of the programme is to provide students with multidisciplinary knowledge in service innovation and design through advanced studies of different service theories and their implications for service innovation and design practice. The programme brings students to the forefront of recent development in the service innovation and design field by including supervised development training. Another important objective is to improve students' competences in combining academic rigour with managerial relevance when working on independent projects.

This Master’s Degree Programme in Service Innovation and Design is a 1.5 - 2.5-years, 90 ects credits professional program, which trains students from diverse backgrounds to become practicing service developers. The name of qualification and title conferred is Master of Business Administration. The programme is offered in English. The Master's studies can be completed alongside a full-time job. 

The admission requirements 

​Applicants must have a suitable Bachelor's or Master's degree completed at a university or a university of applied sciences and at least three years (36 months) of work experience acquired after the date of graduation. Work experience must either be related to the degree you are applying for or related to the degree you have graduated from. Fluent spoken and written English skills required.

How to apply
The application for this programme is submitted via the application system in 2017. Please read through the application instructions and certificate requirements for applying available at Applying to Master's programmes.

Entrance examination

The examination includes a written exam (3 h) and a group discussion (1 h). The written exam is partly based on prereading materials:

Design for Action by Tim Brown and Roger L. Martin, HBR 9/2015

A service perspective: key managerial insights from service-dominant (S-D) logic by Charles R. Greer, Robert R. Lusch and Stephen L. Vargo, Organ Dyn (2016)




Next application period

10. - 25.1.2017

Masters Degree

Master of Business Administration

Duration of studies

90 ECTS, 1,5-2,5 years

Tuition fees for Non-EU /EEA students 

€ 10000 / academic year



Study places


Entrance exam


Curriculum and schedules

Soleops (curriculum)

Curriculum (PDF-version)

Schedule for compulsory study units

Schedule for elective study units

More information

Head of degree programme Virpi Kaartti

Master degree programmes in general Development Manager Eeva Lassila




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