Bachelor's Degree Programme in Service Business Management
A degree in Service Business Management (Espoo, Leppävaara) prepares students for a career in business. Throughout their studies, students develop the necessary knowledge and skills to succeed in today's dynamic and competitive business environment. They acquire a broad understanding of business in various industry sectors and gain practical knowledge of all the basic functions of business.
Graduates will have essential skills in teamwork, communication and project work. As a key element of their studies, students collaborate with lecturers and experts from business life to work on various projects and authentic business challenges in an international environment.
Business graduates are practically oriented and can work in different organizations and companies as experts and managers. They are able to employ analytical skills in decision-making and will have the competence in establishing and operating their own enterprises. The student develops his/her competence in designing and developing services.
The degree programme in Business Management (210 ECTS) consists of core competence (150 ECTS) and complementary competence (60 ECTS) modules. Complementary studies are available in digital business, management accounting and entrepreneurship. In addition, you have an opportunity to study 30 credits of facility management as complementary competence.
Students can also choose study modules from other Laurea campuses and degree programs (Business Information Technology, Safety, Security and Risk Management, for example), other universities in the area as well as partner universities abroad.
Core competence (compulsory studies) 150 ECTS
Business Operations 30 ECTS
Business Processes 10 ECTS
Understanding Customer Behaviour 5 ECTS
Business Environment in a Global Economy 5 ECTS
Profitable Business-1 5 ECTS
Introduction to Finnish Language and
Culture-1 5 ECTS
Business Development 30 ECTS
Customer-Oriented Business Development and Marketing 10 ECTS
Behavioural Economics 5 ECTS
Management and Leadership 5 ECTS
Profitable Business-2 5 ECTS
Professional Communication Skills 5 ECTS
Service Business 30 ECTS
Service Design 10 ECTS
Corporate Social Responsibility 5 ECTS
Digital Service Business and Marketing 10 ECTS
Service Business Management 5 ECTS
Expert in Work Community (Placements) 30 ECTS
Placement-1 15 ECTS
Placement-2 15 ECTS
Expert in Development and workplace Innovation 30 ECTS
Career Planning (2+2+1) 5 ECTS
Research Communication and Project Management 5 ECTS
- Research and Development Methods 5 ECTS
Bachelor's Thesis 15 ECTS
Complementary competence (specialization studies) 60 ECTS
Complementary studies: module scope 15-30 ECTS focusing on
- Digital Business
- digital marketing specialist
- marketing manager
- facility manager
- project manager
- business controller
- business analyst
- purchasing agent
- export sales manager
- customer service officer
- communications assistant
Exchange studies and double degree programme
Laurea exchange programme is a part of the internationalisation of studies. Laurea has a network of around 250 international cooperation partners around the world. The network includes higher education institutions, companies and other organisations. Students will have an opportunity to study or do traineeship at one of the partners institutions of Laurea. Visit our
SoleMOVE System to find out more about the partner institutions for your degree program. Our exchange planning officer will guide you through the process.Read more about student
exchange programme at Laurea's partner institutions.
Double degree means that a student will graduate from both Laurea and from a partner institution, provided that the student fulfils the requirements for graduation at the home institution as well as the additional requirements of the host institution. There is always a compulsory exchange semester or semesters included in the double degree.
Students studying Business Management have options to take part in double degree programme on following partner institutions.