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Bachelor's Degree Programme in Service Business Management (BBA)

A degree in Service Business Management (Espoo, Leppävaara) prepares students for a career in business. Throughout their studies, students develop the necessary knowledge and skills to succeed in today's dynamic and competitive business environment. They acquire a broad understanding of business in various industry sectors and gain practical knowledge of all the basic functions of business.

Graduates will have essential skills in teamwork, communication and project work. As a key element of their studies, students collaborate with lecturers and experts from business life to work on various projects and authentic business challenges in an international environment.

Business graduates are practically oriented and can work in different organizations and companies as experts and managers. They are able to employ analytical skills in decision-making and will have the competence in establishing and operating their own enterprises. The student develops his/her competence in designing and developing services.

The degree programme in Business Management (210 ECTS) consists of core competence (150 ECTS) and complementary competence (60 ECTS) modules. Complementary studies are available in digital business, management accounting and entrepreneurship. In addition, you have an opportunity to study 30 credits of facility management as complementary competence.

Students can also choose study modules from other Laurea campuses and degree programs (Business Information Technology, Safety, Security and Risk Management, for example), other universities in the area as well as partner universities abroad.

Core competence (compulsory studies) 150 ECTS

Business Operations 30 ECTS

  • Business Processes  10 ECTS

  • Understanding Customer Behaviour  5 ECTS

  •  Business Environment in a Global Economy  5 ECTS

  • Profitable Business-1  5 ECTS

  • Introduction to Finnish Language  and Culture-1  5 ECTS

Business Development 30 ECTS

  • Customer-Oriented Business Development and Marketing  10 ECTS

  • Behavioural Economics  5 ECTS

  •  Management and Leadership  5 ECTS

  • Profitable Business-2  5 ECTS

  • Professional Communication Skills  5 ECTS

Service Business 30 ECTS

  • Service Design  10 ECTS

  • Corporate Social Responsibility  5 ECTS

  • Digital Service Business and Marketing  10 ECTS 

  •  Service Business Management  5 ECTS

Expert in Work Community (Placements) 30 ECTS

  • Placement-1  15 ECTS

  • Placement-2  15 ECTS

Expert in Development and workplace Innovation 30 ECTS

  • Career Planning (2+2+1)   5 ECTS

  • Research Communication and Project Management  5 ECTS

  • Research and Development Methods  5 ECTS
  • Bachelor's Thesis  15 ECTS

Complementary competence (specialization studies) 60 ECTS

Complementary studies: module scope 15-30 ECTS focusing on

  • Digital Business
  • Accounting
  • Entrepreneurship

Career opportunities

  • digital marketing specialist
  • marketing manager
  • facility manager
  • project manager
  • business controller
  • consultant
  • business analyst
  • purchasing agent
  • export sales manager
  • customer service officer
  • communications assistant 
  • entrepreneur

Exchange studies and double degree programme

Laurea exchange programme is a part of the internationalisation of studies. Laurea has a network of around 250 international cooperation partners around the world. The network includes higher education institutions, companies and other organisations. Students will have an opportunity to study or do traineeship at one of the partners institutions of Laurea. Visit our SoleMOVE System to find out more about the partner institutions for your degree program. Our exchange planning officer will guide you through the process.Read more about student exchange programme at Laurea's partner institutions.

Double degree

Double degree means that a student will graduate from both Laurea and from a partner institution, provided that the student fulfils the requirements for graduation at the home institution as well as the additional requirements of the host institution. There is always a compulsory exchange semester or semesters included in the double degree.

Students studying Business Management have options to take part in double degree programme on following partner institutions.



Next application period

9.1 - 24.1.2018
(Studies will begin in August 2018)


Bachelor of Business Administration (BBA)

Duration of Studies

210 ECTS, 3.5 years

Tuition fees for Non-EU /EEA students 

€8000/academic year
Read information about available grants >>


Espoo (Leppävaara)

Language of study


Contact Information

Head of Student Affairs
Mari Koski

Senior Lecturer
Kaija Koivusalo




Higher education degrees in three countries: Laurea participating in the Trans-European Bachelor Programme<img alt="" src="/update/Laureankuvat/Tiedotekuvat/DSC_4606v2.jpg" style="BORDER:0px solid;" />Higher education degrees in three countries: Laurea participating in the Trans-European Bachelor Programme
Students developing new 5G services for Telia<img alt="" src="/update/Laureankuvat/Tiedotekuvat/Telia%20Sprint%20Laurea%20palvelumuotoilu.jpg" style="BORDER:0px solid;" />Students developing new 5G services for Telia
Students conceptualised services for Stockmann<img alt="" src="/update/Laureankuvat/Tiedotekuvat/Laurea_Stockmann_opiskelijat.jpg" style="BORDER:0px solid;" />Students conceptualised services for Stockmann




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