Service Innovation & Design

Laurea's service innovation and design thinking methods create value for any service by helping to meet the needs of customers and stakeholders in a unique and creative way – services that people really need. Service Design methods can be used for organisational and service development to increase profitability. The aim is to involve employees, customers and other stakeholders in a user-centred research process, in which a variety of qualitative methods (such as co-creation) will be utilised. Service Design can enhance business development as well as develop leadership. Laurea EduGATE offers service innovation and design education and consultancy services for a multidisciplinary perspective for service businesses. Education services concentrate on the service design process, methods, gamification and facilitating workshops. Consultancy services can be used for organisation, leadership and service development.

 

 

Service Design Sprinthttps://www.laurea.fi/en/update/Lists/Imagelinks/DispForm.aspx?ID=143<img alt="" src="/en/update/Servicesimages/Consulting_And_Educational_Services/ServiceDesignSprint%20image%20link.jpg" style="BORDER:0px solid;" />Service Design SprintService Design Sprint<a href="/en/services/services-for-businesses/educational-and-consulting-services/service-design/service-design-sprint" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">service-design-sprint</a>
Management Consulting by using Service Design methodshttps://www.laurea.fi/en/update/Lists/Imagelinks/DispForm.aspx?ID=145<img alt="" src="/en/update/Servicesimages/Consulting_And_Educational_Services/ManagementConsulting%20image%20link.jpg" style="BORDER:0px solid;" />Management Consulting by using Service Design methodsManagement Consulting by using Service Design methods<a href="/en/services/services-for-businesses/educational-and-consulting-services/business-management/management-consulting-by-using-service-design-methods" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">management-consulting-by-using-service-design-methods</a>

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