https://www.laurea.fi/en/update/Lists/Pagetopbanner/DispForm.aspx?ID=88<img alt="Contact Laurea's IT service desk for IT related problems" src="/en/update/Servicesimages/Top%20banners/IT_Servicedesk_Laurea_UAS.jpg" style="BORDER:0px solid;" />

Laurea's IT ServicedeskServicedesk support service provided by the IT-services of Laurea University of Applied Sciences helps with IT-related problems.E-mail: servicedesk(at)laurea.fiPhone: +358 (9) 8868 7112Opening hoursWeekdays 08:00 - 16:00. Exceptions in summer and public holidays.On-site support provided when reserved in advance.

 

 

User accounts and passwordshttps://www.laurea.fi/en/update/Lists/Imagelinks/DispForm.aspx?ID=56<img alt="" src="/en/update/Servicesimages/Image%20link%20images/kl_Kehita_toimintaasi.jpg" style="BORDER:0px solid;" />User accounts and passwordsLaurea user account and password must be activated before you can use it.<a href="/en/services/helpdesk/user-account-and-passwords"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">user-account-and-passwords</a>
User policyhttps://www.laurea.fi/en/update/Lists/Imagelinks/DispForm.aspx?ID=57<img alt="User policy for Laurea_IT_Services" src="/en/update/Servicesimages/Image%20link%20images/User_Policy_Laurea_UAS_Finland.jpg" style="BORDER:0px solid;" />User policyAccept user policy when activating your account.<a href="/en/services/helpdesk/instructions-and-user-policies"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">instructions-and-user-policies</a>
Login outside Laurea networkhttps://www.laurea.fi/en/update/Lists/Imagelinks/DispForm.aspx?ID=55<img alt="" src="/en/update/Servicesimages/Image%20link%20images/kl_luennoitsijapankki.jpg" style="BORDER:0px solid;" />Login outside Laurea networkYou can use certain services also from your home computer.<a href="/en/services/helpdesk/remote-use"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">helpdesk</a>
Visitor wlanhttps://www.laurea.fi/en/update/Lists/Imagelinks/DispForm.aspx?ID=58<img alt="" src="/en/update/Servicesimages/Image%20link%20images/kl_Kayttajatuki.jpg" style="BORDER:0px solid;" />Visitor wlanLaurea visitor wlan ables you to connect your own device into internet.<a href="/en/services/helpdesk/visitor-wlan"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">/en/services/helpdesk/</a>
Opening hourshttps://www.laurea.fi/en/update/Lists/Imagelinks/DispForm.aspx?ID=84<img alt="" src="/en/update/Servicesimages/Image%20link%20images/kl_Kehita_toimintaasi.jpg" style="BORDER:0px solid;" />Opening hoursHelpdesk is open on weekdays. There are exceptions on opening hours on public holidays.<a href="/en/services/helpdesk/opening-hours"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">opening-hours</a>

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ServiceDesk is open on saturday 27thhttps://www.laurea.fi/en/news/Pages/ServiceDek-is-open-on-saturday-27th.aspx2016-08-25T21:00:00ZServiceDesk is open on saturday 27th

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