Intercultural Communication Skills

Course content

The course contains intercultural aspects required to provide nursing care in a multicultural setting. In addition, Nonviolent Communication or Constructive Communication is taught to provide a needs-based empathetic approach for both encountering patients and for self-empathy. This includes reflection on one's own emotional triggers and how to work with them.

Course includes:

• Oral and intercultural communication skills needed for the healthcare setting
• Reflective written skills
• Intercultural and multicultural considerations when providing healthcare
• A needs-centred empathetic approach for the healthcare field

 

Skills you will gain

• communicate professional in a multicultural nursing environment
• identify personal developmental needs in communication skills and develop realistic strategies for improvement
• communicate empathetically with oneself, colleagues and patients

Schedule

Contact lessons in Tikkurila campus:

16/02/2024 12:30–15:45

28/02/2024 12:30–15:45

07/03/2024 08:30–11:45

22/03/2024 08:30–11:45

28/03/2024 12:30–15:45

12/04/2024 12:30–15:45

Teaching methods

This course has a combination of contact lessons in the Tikkurila campus and individual work.

A Canvas learning environment is used to support the implementation, but it is important to take part in teaching and guidance on campus according to schedule. You will receive individual feedback for assignments from the teacher.

This is a communications course that has active participatory exercises in the classroom, therefore compulsory attendance is expected (80%). In practice, this means 1-2 lessons can be missed.

Student workload

For a 3 credit course you should be doing 81 hours of work.

For this course it includes:

• Contact lessons: 24 hours
• Reflective learning diary and study material: 57 hours

Further information

The study unit corresponds to the requirements of Bachelor's level education.  

Students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected.

Learning material

All material is provided in Canvas

Evaluation

The evaluation rubric is available from the Canvas course platform.

In addition, the attendance criterion and deadlines need to be met to obtain a pass.