CoCo Tool Kit


A Co-creation Workbook and a Collection of tools for Service Businesses.

More information about CoCo Tool Kit!

Order from here.


 SID Master's Degree


​The Master’s Degree Programme in Service Innovation and Design is a 90 ects credits professional programme training students from diverse backgrounds to become practicing service developers. The name of qualification and title conferred is Master of Business Administration. Read more

 "It’s a ride where you get to meet awesome people and it will provide you in-depth knowledge about service design and all that it has to offer companies. I promise you will leave this program with confidence and knowledge you need to improve your career." –Tuomas Suominen, SID Master´s Graduate 2012



Laurea SID - Service Innovation and Design

 Laurea University of Applied Sciences produces new competences in the
field of service innovations and carries out professionally orientated education, regional development and RDI activities by following the Learning by Developing (LbD) operational model.

Laurea’s largest unit Laurea Leppävaara in Espoo focuses on service innovation and design. The unit is a hub of research, development and innovation which makes it a dynamic and inspiring learning environment.


 Contact Info


Master Degree Programme in Service Innovation and Design:

Margit Lumia
tel. +358 50 599 4923

Katri Ojasalo
(09) 8868 7456

CoCo Tool Kit:

SID seminars:


 Results from co-creation



 SERVE 2013