Information about entrance examinations for Laurea Master's programmes in English. Admission to the Laurea Masters programmes will be based on the entrance exam results.The students' admission is conditional until all relevant original certificates have been checked. Entrance exams for the Laurea Masters programmes are not arranged outside Finland.
Degree programme in Service Innovation and Design 2013
15th May 2013 The entrance examination consists of a written exam and a group discussion.
The written exam is partly based on preliminary material: Zeithaml, V. A., Bitner, M. J. & Gremler, D. D. (2006 or later), Services Marketing − Integrating Customer Focus Across the Firm. McGraw-Hill International Edition, 4th or later edition. Chapters 1-6.